What... No Chocolate River?

Joyce Guan from Charles Chocolates invited me to a tasting at the factory in Emeryville, where founder Chuck Siegel wowed journalists with his confections including a sublime lavender honey truffle. I asked Chuck to talk about his retail test store, which I thought was a brilliant concept... he had the opportunity to test a retail space in Laurel Village for 7 weeks. In that short time, they:

• established the brand & created a loyal following
• learned what sold best & got ideas for new products
• gained valuable insights from speaking with customers
  

This crash course taught them A LOT and if and when they do decide to take the plunge and open a permanent retail store, they'll know what to expect. Smart! Read about what we tasted that evening in Shuna & Kim's delicious behind-the-scenes report on KQED's Bay Area Bites. Above photo of Chuck (with me taking copious notes) by Jason Jao.